Shipping

Shipping is free of charge!

We appreciate your interest in shopping in our online shop. Below you will find a list of answers to all your questions about shipping.

WE ARE COMMITTED TO ENVIRONMENTAL SUSTAINABILITY
We only use environmentally friendly means of transport for the distribution of our products, because we care about our beautiful planet. Consequently, the goods are delivered to you directly from the factory. So that you can enjoy them for a long time to come, we make sure that we have a minimal impact on the environment.

AVERAGE DELIVERY TIME
In addition, we can significantly reduce storage and transport costs. As a result, items are sold at the lowest possible price. We take care of the shipping costs of each order. 100% of our products are delivered to your home free of charge. No minimum order is required!
In Ireland, deliveries are often made within 5-10 days after the order has been dispatched. Of course, we guarantee that all our products are worth the wait and that by ordering from us and choosing this shipping option, you are helping the environment.

SHIPPING CONFIRMATION
Shipment confirmation, together with tracking number(s), will be sent to you by e-mail once your order has been processed in the system.

RETURNS
All items returned to our warehouse are the responsibility of the customer. Please note that you must request a return receipt from customer service support@collins-kildare.com before returning goods for further processing. Otherwise, the company will not be liable in case of loss or damage during return.

DAMAGES
Collins Kildare is responsible for damage to or loss of products during shipment. If the order received is not in good condition, is damaged or the packaging is torn, you should contact our customer service support@collins-kildare.com and provide a photo of the package and contact the courier responsible for handling the package.
All packaging materials and damaged products must be retained in order to file a claim.